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Facilities Management

Generating consistent pipeline in a relationship-led, contract-driven market.

FM is a sector built on relationships and retention. Winning new contracts is hard; keeping them is everything. Sales cycles are long, margins are tight, and the buyer’s instinct is to default to the incumbent or the lowest price.

What we focus on in this sector:

  • Positioning that articulates genuine differentiation beyond price
  • Relationship and pipeline development with facilities directors before they’re in the market
  • Direct mail and LinkedIn outreach to identified decision-makers
  • Tender and proposal narrative development
  • Account development, satisfaction measurement and retention programmes
  • Mystery shopper programmes to map the service experience against the promise made at tender

CLIENT RESULT

Kemp Services

Three major contract wins in five weeks – DHL, Howdens and a college.

Within five weeks of Attain360 developing and deploying a structured commercial approach, Kemp Services secured contracts with DHL, Howdens and a further education college

Office Furniture

100 x ROI

In addition of building a pipeline with over 1000 office and property managers, we have generated £50,000 in sales from a £500 investment