Service: : Sales Process & Conversion
Leads are only worth what you do with them
Many businesses have a marketing problem. More than you’d think have a conversion problem and don’t know it yet. The audit almost always identifies which one you have – and quite often, it’s both.
Speed to Lead
The data is stark: the probability of converting an inbound enquiry drops by over 80% if the response takes longer than five minutes. Most businesses respond in hours. Many in days.
80% drop in conversion probability after 5 minutes. Most businesses respond in hours.
At the simplest end: an AI chatbot engages a website visitor within seconds, qualifies their interest, captures their details, and sets a follow-up expectation before a human is ever involved.
More sophisticatedly: automated routing that gets the right lead to the right person immediately. At the fully integrated end: a CRM that captures every lead, triggers the right responses, tracks follow-up, and escalates anything slipping.
The full conversion stack:
- Sales process development and playbook
- CRM implementation (platform-agnostic)
- Funnel development
- Response management
- AI chatbots and enquiry automation
- Sales coaching and mentoring
- Webinars and events
CLIENT RESULT – FINANCIAL SERVICES
GE Money
Average customer contact length doubled.
By redesigning the conversation framework and improving the customer experience infrastructure, Attain360 doubled the average contact length – improving both conversion rates and customer lifetime value.